Refund policy

Refund Policy ★

All sales are final. This is an independent, artist-run operation — thank you for supporting the dream and understanding that we can’t process returns at this time. 

All sales are final. 
Our drops are limited edition and produced in small batches, we do not offer refunds or cancellations once an order has been placed.

Exchanges (If Applicable)
We only offer exchanges in the case of:
Incorrect item received
Damaged item upon arrival

If this happens (we’ve got you), please email zoyamgmt@thisislife.us or dm us within 5 days of delivery with:
Your order number
Clear photos of the issue

If approved, we will replace the item based on availability. If the item is sold out, we may offer store credit at our discretion.